kulcare collects feedback from your patients via an SMS, once they are checked out of your queue on kulcare CMS. These reviews are available for you to see & respond to directly on your kulcare account.
To manage your kulcare reviews, follow the steps below:
Step 1: Click on “Manage reputation” from the left menu
Step 2: Select “On kulcare”
STEP 3: Scroll & see a list of all the ratings & reviews from your patients on kulcare.
STEP 4: Select “Reply” to respond to the feedback and click Post Reply to let the patient know.