In case the patient wants to cancel an appointment, you can remove the appointments by following these steps:
- Click ‘Appointments’ on the left menu
- ‘Select Doctor’ from the dropdown on top left of the appointment screen to see their appointments
- Scroll or navigate to the appointment time (or patient name) you wish to reschedule
- Click on the ‘Delete’ icon next to the patient name
- Confirm deletion of appointment by clicking ‘OK’ on the confirmation dialog
SMS confirmation is automatically sent to the patient’s mobile number on canceling an appointment